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Business software

Search or browse for definitions related to the procurement, implementation and management of line of business software applications that are vital to running an enterprise.

ERP

Terms related to business, including definitions about project management and words and phrases about human resources, finance and vertical industries.

  • service lifecycle management (SLM)

    Service lifecycle management (SLM) describes the strategy and software for managing the maintenance and repair of products and maximizing the profit opportunities from these activities.

  • complex event processing (CEP)

    Complex event processing (CEP) is the use of technology to predict high-level events. It is a method of tracking and analyzing streams of data to gain real-time information about events.

  • IT cost structure

    IT cost structure refers to the relationship between different types of expenditures within a larger IT budget.

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HR management

  • Predictive Index (PI)

    The Predictive Index (PI) is a theory-based, self-report measurement of normal, adult, work-related personality that was developed and validated for use in occupational and organizational populations.

  • stacked ranking (stack ranking)

    Stacked ranking (stack ranking) is an employee evaluation method that slots a certain percentage of employees into each of several levels of performance.

  • corporate culture

    Corporate culture is the collection of values, beliefs, ethics and attitudes that characterize an organization and guide its practices.

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Marketing and CX

Terms related to business software, including definitions about billing and words and phrases about supply chain, CRM, POS, ERP, accounting, payroll and inventory.

  • business process management software (BPMS)

    Business process management software (BPMS) helps companies design, model, execute, automate and improve a set of activities and tasks that, when completed, achieve an organizational goal.

  • business process automation (BPA)

    Business process automation (BPA) is the use of advanced technology to complete business processes with minimal human intervention.

  • e-commerce

    E-commerce (electronic commerce) is the buying and selling of goods and services, or the transmitting of funds or data, over an electronic network, primarily the internet.

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Microsoft

Definitions for Microsoft Windows, including terms about bugs or patches and words and phrases about Microsoft operating systems.

  • service lifecycle management (SLM)

    Service lifecycle management (SLM) describes the strategy and software for managing the maintenance and repair of products and maximizing the profit opportunities from these activities.

  • Task Manager

    Task Manager, which was previously known as Microsoft Windows Task Manager, is a component of the Windows operating system (OS) that helps administrators and end users monitor, manage and troubleshoot tasks.

  • Windows Management Instrumentation Command-line (WMIC) utility

    The Windows Management Instrumentation Command-line (WMIC) utility is a command-line interface for working with Windows Management Instrumentation (WMI), a framework for managing data and operations on a Windows computer.

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Software applications

Definitions related to software applications, including tech terms about software programs for vertical industries and words and phrases about software development, use and management.

  • business process automation (BPA)

    Business process automation (BPA) is the use of advanced technology to complete business processes with minimal human intervention.

  • e-commerce

    E-commerce (electronic commerce) is the buying and selling of goods and services, or the transmitting of funds or data, over an electronic network, primarily the internet.

  • citizen development

    Citizen development is a business process that encourages non-IT-trained employees to become software developers, using IT-sanctioned low-code/no-code (LCNC) platforms to create business applications.

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Networking
  • edge device

    An edge device is any piece of hardware that controls data flow at the boundary between two networks.

  • Transmission Control Protocol (TCP)

    Transmission Control Protocol (TCP) is a standard that defines how to establish and maintain a network conversation by which ...

  • network interface card (NIC)

    A network interface card (NIC) is a hardware component, typically a circuit board or chip, installed on a computer so it can ...

Security
  • cyber attack

    A cyber attack is any malicious attempt to gain unauthorized access to a computer, computing system or computer network with the ...

  • advanced persistent threat (APT)

    An advanced persistent threat (APT) is a prolonged and targeted cyber attack in which an intruder gains access to a network and ...

  • Mitre ATT&CK framework

    The Mitre ATT&CK (pronounced miter attack) framework is a free, globally accessible knowledge base that describes the latest ...

CIO
HRSoftware
  • employee resource group (ERG)

    An employee resource group is a workplace club or more formally realized affinity group organized around a shared interest or ...

  • employee training and development

    Employee training and development is a set of activities and programs designed to enhance the knowledge, skills and abilities of ...

  • employee sentiment analysis

    Employee sentiment analysis is the use of natural language processing and other AI techniques to automatically analyze employee ...

Customer Experience
  • customer profiling

    Customer profiling is the detailed and systematic process of constructing a clear portrait of a company's ideal customer by ...

  • customer insight (consumer insight)

    Customer insight, also known as consumer insight, is the understanding and interpretation of customer data, behaviors and ...

  • buyer persona

    A buyer persona is a composite representation of a specific type of customer in a market segment.

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